A new allegiance has formed between N-able Technologies — a company focusing in remote monitoring and management for managed IT services — with International Business Products, Inc. (IBPI) — a company that focuses in purchasing copiers and printers, along with accessories and supplies, according to Sys-Con.
“As part of the new alliance, N-able and IBPI will provide the technology, resources and expertise required by IBPI members to establish recurring service revenue streams, help customers reduce IT service costs and increase customer satisfaction by offering proactive managed services in a cloud, SaaS (software-as-a-service) or an on-premise model.”
Randy Horshok, executive director of IBPI, pointed out how many copier services, or businesses focusing on copiers, are incorporating managed IT services into their workflows. This in turn generated new revenue streams for these companies and it strengthens customer relations, he said.
IBPI holds 300 independent commercial copier and print dealers located throughout the U.S., according to Sys-Con.